Ha’aira is a civil society program focused on developing urban sustainability. The program works with cities in the Israeli periphery to help them execute funded urban initiatives involving local activists, partners, and municipal teams.
Ha’aira got in touch with Q asking to build an impact assessment model, including its measurement tools, for their growing program.
With the 3-tiered impact model in place, Q developed a suite of measurement tools for Ha’aira’s team to use going forward. It combines questionnaires, observation guides for visiting the cities and scripts for stakeholder’s interviews that are meant to take place in cycles at six points in time. Q has plans to continue to support Ha’aira’s efforts in data collection, analysis, and model improvement moving forward.
Q conducted a multi-layered process that blended together observations, literature review and qualitative assessments. By initiating interviews and workshops, Q extracted participants and staff knowledge, spoke with stakeholders, and understood the logic of the program’s change model.
Q also spent time in one of the cities in which Ha’aira operates to observe the impact it had delivered in the field.
With the knowledge gleaned from the research process, Q created the impact assessment model and its related suite of tools, including questionnaires, interviews, scripts, and instructions for on-site observation visits.
Through the impact assessment model developed, Q helped the program reframe their own understanding of their work by defining 3 stages to their impact process, namely: